Delivery & Return

Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the FMARKETT online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
FAQs
Yes, shopping on FMARKETT is safe and secure. We prioritize the privacy and security of our customers' information. Our website employs industry-standard encryption to safeguard your data.
We have a hassle-free return policy. If you are not satisfied with your purchase, you can initiate a return within 7 days of receiving your order. Please refer to our Returns & Exchanges page for detailed instructions.
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we strive to provide accurate estimated delivery times, some factors may cause delays. This can include high order volumes, extreme weather conditions, customs inspections, or carrier delays. Please be patient, and if your order has exceeded the estimated delivery date, contact us, and we'll help you track it down.
Yes, we do offer delivery on holidays within the United States. However, please keep in mind that delivery times and availability may vary depending on the specific holiday. We make every effort to fulfill orders even during holidays to provide you with the utmost convenience.
Online store of household appliances and electronics
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