Privacy policy :

Your privacy and confidentiality is very important to us. Our policy is to respect your privacy regarding all data we may collect from you on our website (Fmarket.com) and throughout your engagement with us.

What we collect /request :

Your privacy and confidentiality is very important to us. Our policy is to respect your privacy regarding all data we may collect from you on our website (Fmarket.com) and throughout your engagement with us.

When you contact us, we ask you for basic information about yourself, such as your name and email address. This information is considered personally identifiable. We specifically ask it to know who we are talking to.

Our legal bases for processing :

We process information in a lawful, fair and transparent manner. We collect and process information about you only when we have legal grounds to do so.
We retain information for our records and to facilitate subsequent transactions to the’ future. If necessary, we may retain your personal information for our compliance with a legal obligation or to protect your vital interests or the vital interests of another natural person.
While we retain this information, we will protect it in commercially acceptable ways to prevent loss and theft, as well as access, disclosure, copying, and, l unauthorized use or modification. That said, we advise that’ no method of transmission or electronic storage is 100% secure and cannot guarantee absolute data security.

How we collect and use information :

We collect, hold, use and disclose information for the following purposes:

  • provide creative services and customer support;
  • to meet sales and project requests;
  • to process payments; and;
  • to enable you to’ access and use our website, associated applications and associated social media platforms; and;
  • for internal record-keeping and administrative purposes; and;
  • for analysis, market research and business development, including to operate and improve our website, associated applications and associated social media platforms; and
  • to comply with our legal obligations and resolve any disputes we may have.
We do not publicly disclose any specific data, but we may compile and share aggregated and anonymized versions of this information, for example, in company performance reports.

If you are a customer or partner (current or former), we may use your contact details to contact you via our newsletter, to keep you informed of what is happening at Fmarket. You are free to unsubscribe from this correspondence at any time, using the «unsubscribe» link provided in the emails. Who we share your data with

Disclosure of personal information to third parties

Fmarket is supported by third party providers to facilitate the provision of a transactional website. These include DNS management,’ web hosting, payment processing (Payzone), Google Analytics and Facebook Pixel.

We will comply with requests for data from the government and the ordering forces, in accordance with the law, in the context of any current or future legal proceedings, or in order to establish, exercise or defend our legal rights.
We do not sell or rent your personal information to marketers or third parties..

Your rights as user

Choice and consent: By providing us with your information, you consent to our collecting, holding, using and disclosing it in accordance with this privacy policy. You are free to refuse our request for information, on the understanding that we may not be able to provide you with certain services accordingly. If you are under the age of 16, you must provide proof of your parent’s or legal guardian’s knowledge and permission to provide information to us.

Third party information: If we receive information about you from a third party, we will protect it in accordance with this privacy policy. If you are a third party providing information about someone other (for example, an agency operating on behalf of a client), you represent and warrant that you have the consent of that person to provide us with their information

Restricted : You may choose to restrict the collection or use of your personal information by contacting us through our website. If you ask us to restrict or limit the way in which we process your personal information, we will inform you of how the restriction affects your use of our website or our products and services.

Access and data portability: You may request details or a copy of the personal information we hold about you. You can request at any time that we delete the personal information we hold about you. You may also request that we transfer this personal information to another third party.

Corrections : If you believe that the information we hold about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us via our website, or, and we will take reasonable steps to update our records.

Notification of data breaches: We will comply with the laws applicable to us in the event of a data breach.

Claims: If you believe that we have breached any relevant data protection law and wish to lodge a complaint, please contact us via our website, providing us with full details. We will investigate your complaint and respond to you, in writing, by setting out the results of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe : To unsubscribe from our email database, use the «unsubscribe» link provided in the emails we send you, or contact us via the details of our website.

Cookies

A cookie is a small piece of data that our website stores on your computer and which it accesses every time you visit, it, so that we can perform certain functions and understand how you use our site. If you do not want to accept cookies from us, you must ask your browser to refuse cookies from Fmarket.com.

About this policy

This privacy policy only covers our own data collection and processing. We only work with third-party partners and providers whose privacy policies match ours, but we cannot accept responsibility for their respective privacy practices.
Our website may link to external websites that are not operated by us. Please note that we have no control over the content and policies of these sites, and cannot accept responsibility for their respective privacy practices.
At our discretion, we may update this policy to reflect the current acceptable practices. We will take reasonable steps to notify users of material changes through our website. Your continued use of this site after any changes to this policy will be deemed the acceptance of our practices regarding data and personal information.

If you have any concerns or questions about how we process your data and personal information, please do not hesitate to contact us via our contact page.